2024 — Present
Rio de Janeiro, Brazil (Remote)
Transfero Group
Staff Designer & Product Specialist
- Lead Product Strategist for BaaSiC API — core crypto/FIAT banking operations and payments
- Led RWA & Tokenization initiatives, designing end-to-end UX for private credit, automated liquidity, and OTC environments
- Cross-functional collaboration with Engineering and Compliance to ensure scalable products aligned with financial regulations
- Design Ops & Scaling: advanced the Design System and optimized internal tools for operational reporting and control
- Strategic project lead: SPSAV — virtual asset license with Banco Central do Brasil
2022 — 2024
Brazil (Remote)
Clara
Lead Product Designer — Financial Products
- Led strategy and execution for core financial products, aligning user needs with business OKRs and regulatory requirements
- Mentored and developed the design team, establishing quality standards, QA processes, and usability metrics
- Orchestrated the Design System evolution, creating specialized components for the Brazilian market
- Partnered with Product and Engineering to drive research, usability testing, and high-impact delivery
- UI and UX execution: high-fidelity navigable prototypes for Clara app (iOS and Android)
- Decreased payment error rate by 23% through optimized user flows, reducing support requests in six months of leadership
- Delivered the Clara Digital Account MVP; led training of designers and workshops across LATAM
- Promoted to Lead Designer after 6 months at the company
2020 — 2022
Brazil (Remote)
Equinix
Senior UX Designer
- Led the creation and maintenance of a client-facing Design System, ensuring consistency across white-label products
- Product designer for Managed Backup, Disaster Recovery (MDR), and Smart Data projects
- Designed end-to-end experiences: user flows, information architecture, wireframes, and high-fidelity prototypes for mobile and web
- Facilitated lean design workshops with teams across Europe, Latin America, and the United States
- Reduced average time to complete a backup setup by 31%, improving user productivity and system onboarding
- Improved CSAT scores for Managed Backup from 60% to 78% post-redesign
2020 — 2022
Brazil
Instituto Infinet
Teacher — UX Design
- Taught Usability Assessment and Interaction Design to postgraduate students
- Courses: UX Design specialization, Information Architecture, Usability, and Fundamentals of Prototyping
2019 — 2020
Brazil
Blu Pagamentos
UX Lead — Payment Squads
- Led development of the Blu Design System
- Design management and team leadership for Payment squads
- Strategic leadership for the UX organization across mobile and web products (iOS/Android)
- Statement Redesign and Design System implementation shipped
2016 — 2019
Brazil
13 Robotics
UX Researcher
- UX Designer for EMMA — robotic turbine maintenance system in hydroelectric plants
- Developed and facilitated task analysis workflows to identify pain points and optimize usability
- Quantitative and qualitative data analysis to inform product iterations
- Master's Thesis: Design of Graphical Interfaces for Robotic Systems — Usability and Human-Machine Interaction
2013 — 2016
Rio de Janeiro, Brazil
LEAD Coppe / UFRJ
UX Researcher
- UX Designer for ROSA — system monitoring maintenance gate operations in hydroelectric plants
- Field research and shadowing at Jirau Hydroelectric Power Plant (UHE)
- Quantitative methods: surveys, A/B testing, and in-depth interviews to validate design decisions
2009 — 2012
Brazil
Big Park — Microsoft Game Studios
UI Designer
- Created interfaces for Xbox console games and Xbox Live product screens (NHL and UFC)
- Designed screens for Kinect Joy Ride and Kinect Sports 2
- Developed wireframes, information architecture, and visual language for game products
Education
2018
Pontifícia Universidade Católica — Brazil
Master's Degree in Ergonomics, Usability and Human-Computer Interaction
2009
Vancouver Film School — Canada
Design Digital Diploma
2007
Illinois Tech — United States
Bachelor's of Science in Professional and Technical Communication
Minor in Media Arts
Certifications
2018
Le Wagon RJ
Coding Bootcamp
2012
University of British Columbia (UBC)
Project Management Certificate